Question 1

How does per-workspace pricing work instead of per-user fees?

Accepted Answer

Every PGB Business plan is billed per workspace, not per person. Starter ($5/mo) includes 10 mailboxes, Growth ($25/mo) includes 50 mailboxes, and Business ($100/mo) includes unlimited mailboxes under fair use. You can also start on the Free plan with up to 5 people.

Question 2

Can I bring my existing company domain and email history?

Accepted Answer

Yes. The guided setup wizard configures your DNS (MX, SPF, DKIM, DMARC, and MTA-STS) step by step, and the built-in IMAP migration tool imports existing mail and folders from Google Workspace, Microsoft 365, Zoho, or any standard mail host.

Question 3

Does PGB Business work with Apple Mail, Outlook, and mobile mail apps?

Accepted Answer

Yes. PGB Business supports open standards out of the box—IMAP, SMTP, JMAP, OpenID Connect, and vCard—so your team can use the web suite, the PGB Business mobile app, or any standard mail client.

Question 4

How does the Payment-Fraud & Impersonation Shield protect our finance team?

Accepted Answer

Unlike standard spam filters that inspect messages in isolation, Shield learns who your workspace actually communicates with. It flags lookalike domains, display-name spoofing, and bank-detail (IBAN/account) changes on vendor invoices, requiring two-person out-of-band verification before payment.

Question 5

Is our company mail or Drive data ever used to train AI models?

Accepted Answer

Never. Your emails, attachments, documents, and meeting transcripts belong strictly to your workspace and are never used to train foundation models—ours or anyone else's.

Question 6

How do Agent-Safe Mailboxes keep AI agents under control?

Accepted Answer

You can assign an AI agent its own mailbox (such as triage@ or invoices@) with a strict server-enforced policy limiting who it can read from or send to. Any action outside that policy is held in the human Approvals queue with a one-click kill switch.

Talk to the PGB Business team.

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