# PGB Business > Business email on your own domain and the complete workplace suite, priced per workspace with zero per-user fees. Built on PGBHub (`https://business.pgbhub.com`). PGB Business replaces per-seat business email and fragmented SaaS subscriptions with a single unified workspace on your own custom domain. Every workspace includes custom-domain email (IMAP, SMTP, JMAP), Calendar, Contacts, Drive, Docs (live co-editing), Sheets, Slides, PDF tools, e-Signatures (Sign), Chat, Video Meetings (Meet), Tasks, Notes, Forms, Invoices & Quotes, Email-to-Data Collections, Learn (courses & verifiable certificates), Vault & Secrets (Bitwarden-compatible password manager), Payment-Fraud Shield, AI Assistant, and a unified Admin Console. ## Four Core Differentiators 1. **The Commitment Inbox (`commitments`)**: - Every email thread carries an explicit workflow state: `Needs reply`, `Waiting on them`, `I promised`, `FYI`, or `Done` — classified automatically on arrival and changeable in one click. - Tracks two-way promises (what you promised to send and what others owe you) with due dates, nudges, and a unified **Today** briefing (`/today`). - Shared team inboxes (`sales@`, `support@`, `billing@`) with assignment, internal notes, and live collision detection ("Ada is replying"). 2. **Agent-Safe Mailboxes (`agents`)**: - Give AI agents dedicated mailboxes (`info@`, `invoices@`, `triage@`) with server-enforced read/send policies instead of unrestricted human credentials. - Scope who an agent can read from and send to (existing contacts, internal domain only, or allowlisted domains) and cap daily send volume. - Out-of-policy sends, bulk recipients, or sensitive attachments are held in the human **Approvals** queue (`/approvals`) for one-click approve/reject. Every action is logged with a per-agent kill switch. 3. **Email Becomes Data (`data` / `Collections`)**: - Define structured collections (e.g., *Invoices* with `vendor`, `invoice_number`, `amount`, `currency`, `due_date`) and incoming mail/attachments matching the rule are automatically extracted into typed database rows linked to the source message (`/collections`). - Low-confidence extractions route to a human review queue before counting. - Export to CSV, query via REST API (`/api/v1/collections`), or trigger automations (notifications, tasks, signed webhooks). 4. **Payment-Fraud & Impersonation Shield (`shield`)**: - Learns your workspace's communication graph (solely from your own mail, never shared across customers) to detect lookalike domains, display-name spoofing of colleagues/executives, and first-time senders requesting wire transfers or urgent payments (`/shield`). - When a known vendor changes bank details (IBAN/routing/account number) on an invoice, Shield triggers a **Two-Key Verification** hold requiring out-of-band confirmation and two human approvals before payment. ## Complete Workplace Suite (21+ Integrated Apps) ### Communication - **Mail (`/mail`)**: Custom-domain inbox with unlimited aliases, group addresses, rich signatures, snooze, scheduled send, templates, vacation responder, and commitment tracking. - **Calendar (`/calendar`)**: Personal and shared team calendars, room/resource booking, availability scheduling links, and automatic PGB Meet video links. - **Contacts (`/contacts`)**: Shared workspace directory and personal address books with vCard (`.vcf`) import/export. - **Chat (`/chat`)**: Public/private channels, direct messages, threads, reactions, file sharing, and incoming webhooks. - **Meet (`/meet`)**: WebRTC video meetings (powered by LiveKit) with screen sharing, guest lobby (`/meet/g/`), permanent rooms, and recordings saved directly to Drive. ### Productivity - **Today (`/today`)**: Daily executive briefing combining today's meetings, promises due, mail needing a reply, tasks, learning deadlines, overdue invoices, and unread mentions. - **Drive (`/drive`)**: Pooled team cloud storage with folders, granular permissions, file versioning, preview, and password-protected or email-verified share links (`/drive/s/`). - **Docs (`/docs`)**: Real-time collaborative documents (Yjs + ProseMirror) with comments, suggestions, templates, and Markdown/HTML/DOCX import/export. - **Sheets (`/sheets`)**: Spreadsheets with formulas, multi-sheet workbooks, and CSV/TSV import/export. - **Slides (`/slides`)**: Presentations and full Office document editing (`.docx`, `.xlsx`, `.pptx`, `.odt`, `.ods`, `.odp`) via Collabora Online WOPI integration (`/office/`). - **PDF (`/pdf`)**: View, annotate, merge, split, reorder, compress, and convert PDF documents in the browser. - **Tasks (`/tasks`)**: Personal to-dos and shared Kanban/list project boards with assignees, due dates, and sub-tasks. - **Notes (`/notes`)**: Fast Markdown notes, checklists, and pinned reference cards. - **Learn (`/learn`)**: Internal courses, onboarding modules, quizzes, and tamper-evident PDF completion certificates with public verification (`/learn/verify/`). - **Assistant (`/assistant`)**: Privacy-first workspace AI that answers questions across your mailbox, summarizes long threads, extracts action items, and drafts replies without ever training on customer data. ### Operations - **Sign (`/sign`)**: Legally binding multi-party electronic signatures on PDFs with signing order, email OTP verification, SHA-256 tamper seals, and full audit trails (`/sign/s/`). - **Forms (`/forms`)**: Internal workspace forms and public surveys (`/f/`) with conditional fields, file uploads, and response analytics. - **Collections (`/collections`)**: Automated structured data tables extracted from incoming emails and attachments. - **Invoices (`/invoices`)**: Quotes, tax invoices, credit notes, recurring billing, PDF generation, and online customer payment portals (`/i/`) with Stripe & bank transfer tracking. ### Security & Administration - **Shield (`/shield`)**: Vendor bank-change verification, BEC/impersonation quarantine, and two-person payment approvals. - **Vault (`/vault`)**: End-to-end encrypted team password manager and developer secrets store (`/secrets`), compatible with Bitwarden browser extensions and mobile apps. - **Admin (`/admin`)**: Central console for custom domains, automated DNS/DKIM/SPF/DMARC/MTA-STS setup, mailboxes, groups, API keys, OpenID Connect SSO, compliance retention, legal hold, DLP, full data export, and audit logs. ## Workspace Pricing (No Per-User Fees) All plans are billed per workspace (in USD or local currency via your PGBHub wallet), never per seat: - **Free Plan ($0/month)**: Up to 5 mailboxes on a shared domain, 2 GB pooled storage, and access to the workplace suite. - **Starter ($5/month)**: 1 custom business domain (plus free domain aliases), up to 10 mailboxes, 10 GB pooled storage, unlimited email aliases & groups, and 100 AI requests/month. - **Growth ($25/month — Most Popular)**: Up to 5 custom domains, up to 50 mailboxes, 50 GB pooled storage, unlimited aliases & groups, and 1,000 AI requests/month. - **Business ($100/month)**: Unlimited custom domains and unlimited mailboxes (fair use: reviewed past 250 mailboxes), 250 GB pooled storage, 5,000 AI requests/month, plus Enterprise controls (Company SSO, compliance retention, legal hold, DLP, and full workspace export). - **Flexible Add-Ons**: `+5 mailboxes` ($5/mo) and `+1 domain` ($2/mo) on Starter and Growth; extra pooled storage packs on any plan (`+10 GB` $2/mo, `+20 GB` $3/mo, `+50 GB` $6/mo, `+100 GB` $10/mo, `+250 GB` $20/mo, `+500 GB` $35/mo, `+1 TB` $60/mo). ## Open Standards & Interoperability - **IMAP & SMTP**: Works with Apple Mail, Microsoft Outlook, Mozilla Thunderbird, and native iOS/Android mail clients. - **JMAP**: Modern JSON Meta Application Protocol for fast, stateless mail synchronization. - **OpenID Connect (OIDC)**: Use PGB Business as the identity provider ("Sign in with PGB Business") for your internal tools, or connect your existing enterprise IdP. - **vCard, CalDAV & CardDAV**: Open address book and calendar portability. - **Bitwarden Protocol**: Connect standard Bitwarden desktop, browser, and mobile clients to PGB Business Vault. ## AI Agent & MCP Integration (`@pgb/mcp`) AI agents can interact with PGB Business via the official PGBHub Model Context Protocol server (`@pgb/mcp`) using a scoped `PGB_BUSINESS_KEY` issued in **Admin -> API keys** or bound to an Agent-Safe Mailbox: - **Mail Tools**: `business_mail_search`, `business_mail_read_thread`, `business_mail_send`, `business_mail_update` - **Calendar & Contacts**: `business_calendar_events`, `business_calendar_create_event`, `business_contacts_find`, `calendar_*`, `contacts_*` - **Suite Tools**: `drive_*`, `docs_*`, `sheets_*`, `tasks_*`, `notes_*`, `forms_*`, `chat_*`, `meet_*`, `invoices_*` ## Key Links - Landing Page: https://business.pgbhub.com/ - What's Different (4 Architectural Moats): https://business.pgbhub.com/whats-different - Complete Workplace Apps (21+ Apps): https://business.pgbhub.com/apps - Admin, Security & Open Standards: https://business.pgbhub.com/security - Compare & Per-Seat Savings Calculator: https://business.pgbhub.com/compare - Workspace Pricing & Plans: https://business.pgbhub.com/pricing - Frequently Asked Questions: https://business.pgbhub.com/faq - Full AI & Technical Reference: https://business.pgbhub.com/llms-full.txt - Sign In: https://business.pgbhub.com/login - Get Started / Provision Workspace: https://business.pgbhub.com/api/sso/start - PGBHub Cloud Platform: https://pgbhub.com - Sitemap: https://business.pgbhub.com/sitemap.xml